Clients turn to us to diagnose and resolve a broad range of enterprise-related issues as well as the complex challenges facing large-scale IT system implementations.
Our ES Center of Excellence provides the following services to help our clients achieve superior mission performance:
- Strategic and Advisory Services. We offer strategy, support, and analysis services to ensure maximum return on investment (ROI) for ERP solutions and CRM implementations, business case development, vendor selection, scope management, scheduling, cost containment, risk management, quality assurance, change management, and ROI analysis.
- Implementation and Integration Services. We provide full system life-cycle services and back-end integration services with legacy systems as well as program and project management expertise specific to the challenges of complex implementations. These services are based on a formal methodology and toolkits that facilitate implementation and mitigate risks.
- Program Management. Using Project Management Institute (PMI) best practices as the cornerstone of our project management support services, we provide continuous oversight and assurance of planning, implementation, risk, financial management, and project administration activities.
- CRM Strategy. Our CRM solutions offer tailored, innovative, and actionable solutions focused on improving processes and enabling technologies that help organizations reduce costs and improve customer service.